1. Introduction
Ditto Doll House (“we,” “us,” or “our”) operates https://dittodollhouse.com/(the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases. By using our Site, you consent to the collection and use of your information as outlined in this policy.
2. Information We Collect
We collect the following types of information from visitors and users:
- Personal Information: When you register for an account, place an order, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
- Non-Personal Information: This includes data about your browser, IP address, device type, and browsing behavior on our Site, which helps us optimize your experience.
3. How We Use Your Information
We use your information to:
- Process and manage your orders.
- Send order updates and promotional emails (if opted in).
- Improve our website and user experience.
- Respond to inquiries and customer support requests.
- Prevent fraud and comply with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers (such as payment processors, shipping companies, and email marketing platforms like Brevo) to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us analyze web traffic and customize your visit. You can manage or block cookies through your browser settings, but doing so may affect your experience on our Site.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to the information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt-out of receiving marketing communications.
To exercise any of these rights, please contact us at [your contact email].
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us, and we will take steps to remove the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be noted at the top of the policy. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ditto Doll House, LAGANA ART LIMITED
info@dittodollhouse.com
Room 317, 320-322 Kwun Tong Road, Hong Kong